Every home tells a story—and sometimes, that story includes a leaky pipe, a cold shower, or a water heater system that just won’t cooperate. At Escape Plumbing & Heating, we’re here to make sure your story ends with comfort, safety, and peace of mind. Based in Morris, Connecticut, we proudly serve Litchfield County and the surrounding areas with full-service plumbing solutions that blend traditional craftsmanship with today’s most reliable technology.
For over three decades, owner Eric Cook, a third-generation plumber, has been helping local families and businesses keep their water flowing. Whether it’s a small leak, a water heater replacement, or a complete plumbing installation, Eric and his team bring a personal, honest approach to every project—treating each home as if it were their own.
Escape Plumbing & Heating serves homeowners throughout Morris, Litchfield, Bantam, Bethlehem, Washington, Torrington, and the greater Litchfield County area, offering everything from repairs to installations. Our customers know that when they call us, they’re getting more than just technical expertise—they’re getting a partner they can trust.
Our Company History & Values
Escape Plumbing & Heating is owned and operated by Eric Cook, a third-generation plumber who proudly continues his family’s legacy of quality service. Plumbing runs deep in Eric’s roots—his grandfather and father both operated successful plumbing companies in Watertown and Morris, CT. Eric began plumbing alongside his father as a teenager, spending summers learning the trade hands-on while developing a passion for solving problems and helping homeowners.
After completing his education and gaining more than a decade of field experience, Eric decided to start his own company—Escape Plumbing & Heating—to build on his family’s foundation while adding his own modern touch. Today, the company represents a perfect balance of old-fashioned service values and cutting-edge technology.
For over 30 years, Eric and his crew have been a trusted name in the greater Litchfield area, known for their 5-star workmanship, diagnostic skill, and dedication to customer satisfaction. At Escape Plumbing & Heating, every job begins with honesty, upfront pricing, and a promise to provide only the services customers truly need.
That personal attention has built relationships that span generations—proof that when you prioritize people, good business follows naturally.
Our Mission Statement
At Escape Plumbing & Heating, our mission is simple:
To deliver exceptional plumbing solutions that homeowners can rely on—rooted in honesty, craftsmanship, and trust.
The best service is the kind that makes life easier for our customers. That means:
- Upfront, transparent pricing so you always know what to expect.
- Straightforward communication—no confusing jargon or hidden fees.
- Personal attention from a team that treats every home with care.
- Well-versed expertise in both old and new technology for any system type.
- Options for every budget, ensuring comfort without compromise.
Our technicians are more than just skilled tradespeople—they’re neighbors, community members, and trusted advisors. We take pride in offering solutions that last and honest advice.
And because we understand that emergencies don’t wait, our existing customers enjoy access to 24-hour emergency service Monday through Friday, ensuring you’re never left without help when you need it most.
Our commitment to quality extends beyond repairs and installations—it’s a promise that everything we do will make your home safer, more efficient, and more comfortable.
Why Choose Escape Plumbing & Heating
When you choose Escape Plumbing & Heating, you’re choosing more than a local plumbing contractor—you’re choosing a partner who puts your comfort and satisfaction first.
Here’s why homeowners across Morris, Litchfield County, and nearby towns continue to rely on us year after year:
- 30+ years of local experience serving the greater Litchfield area.
- Owner-operated business—Eric personally oversees every job.
- Upfront pricing with no hidden costs or surprises.
- 5-star workmanship backed by precision diagnostics and repair skills.
- Satisfaction guaranteed on every project, big or small.
- Well-versed in old and new technology—we repair and install systems from every era.
- Same-day service and on-time arrivals to keep your day running smoothly.
- Emergency service for existing customers (Mon–Fri, 24-hour availability).
- Trusted technicians who are courteous, clean, and highly trained.
- Membership program ($149/year) offering exclusive perks, discounts, and free annual inspections.
- Financing available through our partnership with Wisetack—because comfort should be affordable.
- Personal attention and genuine care for every homeowner we serve.
We don’t just fix plumbing issues—we build relationships based on trust, reliability, and respect. Our customers know that when they call Escape Plumbing & Heating, they’re calling a company that stands behind its work and values their time, comfort, and home.
